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Mechanical Service TSPs

Designed to Meet Your Needs

The cost of your maintenance agreement is entirely dependent on the scope of the Technical Support Program (TSP), the size of your system and the demands of the application. We deliver three levels of mechanical service preventive maintenance in the form of our Bronze, Silver and Gold TSPs.

 

Bronze TSP

Our most affordable support program is the Bronze TSP. This option is recommended for clients who utilize their own on-site employees to perform regular maintenance. We augment your existing capabilities with our technical expertise. Services included in a typical Bronze TSP agreement include:

  • (2) on-site visits each year to review the operation of your equipment and/or provide additional training to your staff.
  • Preferred hourly rates for work not already covered in the TSP.
  • Service call priority over non-TSP clients.
  • A dedicated site technician familiar with your site.

 

Silver TSP

Our most popular TSP agreement combines our technical expertise with routine maintenance provided by certified ENTEC technicians. A typical Silver TSP includes:

  • All the benefits of our Bronze TSP Program
  • 8:00 - 5:00 Phone Support
  • Semi-Annual system operational review.

 

Gold TSP

Our Gold TSP provides you with the comfort of knowing your future expenses are included. A Gold ENTEC TSP provides comprehensive coverage for maintenance items, allowing our customers to make HVAC repairs a part of their annual budgets. A typical Gold TSP includes:

  • All the benefits of our Bronze and Silver TSP programs
  • 24-hour Phone Support
  • 24-hour Emergency Service
  • Parts required to repair or replace broken, worn or doubtful components and parts