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Apostolic Christian Home of Roanoke

We love hearing from our customers.  This audio file came from an unsolicited voicemail left by Dan Magnuson, of Apostolic Christian Home of Roanoke  We asked for and received his permission to share it with you.  For your convenience we've included a transcript of the call below.

 
Transcript of Voicemail from Dan Magnuson:
 
"Hi Tom, it's Dan Magnuson with Apostolic Christian Home in Roanoke.  Just wanted to let you know last night we got called in because our apartment building with our Carrier rooftop was completely down.  We had no air conditioning.  So I went in and worked on it to see if I could do anything.  I didn't call into the office, because a lot of times Kevin can walk me through things.  So I just called him direct.  It was probably 8:00 or 8:30 at night. He answered to see if he could walk me through it, if it was something simple, to save you guys from having to come out. We weren't able to determine anything over the phone, so he came out with no problems.  
 
He was glad to come out, and he wasn't even the one on call.  I think he said Sean was the one on call. So he came out and helped me. We got the thing up and running by 10 o'clock, it probably was, last night. I just wanted to let you know how much I appreciated that and the service that you guys provide for us, being there when we need you, and how great of a job Kevin does for us. It sure was a big help getting that thing up and going, and Kevin being so willing to come out and help us even though he wasn't the one on call.
 
So I wanted you to know how much I appreciated that and the service you and Kevin provide for us.  I just thought you should be aware.  So thank you very much, and we will talk to you later on Tom.  Thanks."
 

 

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