Dave Strickler, Facilities Manager at Grace Presbyterian Church in Peoria, explains how ENTEC serves his facility.
“When you’ve got a problem you want it fixed right now. You don’t want to be waiting around. That’s the issue. That’s why we’re with ENTEC. They’ve got the best employees, I mean to tell you, even from the people who answer the telephone to the people who do the scheduling of the service calls, to the people who write the contracts and the service technicians who come out and do things. They know what they’re doing.
“The things that are most important to me are being able to have air and heat when we need it. And even though we have a new church and new systems, we still have some issues. What’s nice is I have a maintenance agreement with ENTEC and they come quarterly and check everything. To me that’s very important because I know when you flip the switch it’s going to come on and work.
“There are a lot of companies out there, but I don’t believe they have the technicians that know the systems like ENTEC does, and the service aspect to get service right away.”